Chattie for WooCommerce connects your AI chatbot to your online store. The plugin provides:<\/p>\n\n
The connection to the Chattie backend (product synchronization, search, order status) is configured in the Chattie admin panel using WooCommerce REST API keys.<\/p>\n\n
For the AI assistant to know which customer it is talking to (name, order history, etc.), you need to\nenable identity verification between the plugin and the Chattie backend:<\/p>\n\n
identityVerification<\/code>) to \"Required\"<\/strong>.<\/li>\n- Copy the generated Signing Secret<\/strong>.<\/li>\n
- In your WordPress admin, open the Chattie<\/strong> menu and paste the key into the Signing Secret<\/strong> field\n(for an already connected store the field is directly in the settings card, for a store that is not\nconnected yet it is in the \"Advanced settings\" section).<\/li>\n
- Save the settings.<\/li>\n<\/ol>\n\n
After saving, the plugin automatically computes an HMAC-SHA256 signature of the logged-in customer's\nemail and passes it together with their name to the widget (ChattieWidget.identify()<\/code>). The Chattie\nbackend verifies the signature and only then makes the customer's identity available to the AI. Without\na configured Signing Secret, the AI will not know who it is talking to, even if the customer is logged in.<\/p>\n\nExternal Services<\/h3>\n\n
This plugin connects to the Chattie service (https:\/\/chattie.cz), a third-party AI customer support\nplatform. A Chattie account is required for the plugin to be functional.<\/p>\n\n
The plugin:<\/p>\n\n
\n- Loads the Chattie chat widget script from Chattie servers (
app.chattie.cz<\/code> or the environment configured in the plugin settings) on the frontend of your store.<\/li>\n- Sends chat messages written by your visitors to the Chattie API so the AI assistant can respond.<\/li>\n
- For logged-in customers, passes their email address, name, and an HMAC signature of the email to the Chattie service in order to identify the customer (only when a Signing Secret is configured).<\/li>\n
- During the connection process, sends your store URL and store name to the Chattie admin panel.<\/li>\n<\/ul>\n\n
This data is transmitted whenever the widget is displayed and used on your store. No data is sent to\nChattie before a Public Key is configured.<\/p>\n\n
Chattie terms of service: https:\/\/chattie.cz\/obchodni-podminky\nChattie privacy policy: https:\/\/chattie.cz\/soukromi<\/p>\n\n\n
\n- Upload the
chattie-for-woocommerce<\/code> folder to \/wp-content\/plugins\/<\/code>.<\/li>\n- Activate the plugin in the Plugins section.<\/li>\n
- Go to the Chattie<\/strong> menu and enter your Public Key.<\/li>\n
- Generate WooCommerce REST API keys and enter them in the Chattie admin panel.<\/li>\n<\/ol>\n\n\n
\nWhere do I find the Public Key?<\/h3><\/dt>\nIn the Chattie admin panel, go to your project settings \u2192 Widget. The Public Key is shown in the embed code section.<\/p><\/dd>\n
Where do I find the Signing Secret?<\/h3><\/dt>\nIn the Chattie admin panel, go to your project settings \u2192 Email channel (Email collection) and set identity\nverification to \"Required\". The secret is displayed in that section.<\/p><\/dd>\n
What permissions does the WooCommerce API key need?<\/h3><\/dt>\nFor full functionality (products, orders, coupons) we recommend Read\/Write permissions.<\/p><\/dd>\n
Can I use a staging environment?<\/h3><\/dt>\nYes, in the plugin settings choose the \"Stage\" environment or \"Custom\" for any URL.<\/p><\/dd>\n\n<\/dl>\n\n\n
1.0.0<\/h4>\n\n\n- Initial release<\/li>\n
- Chattie widget embedding<\/li>\n
- Customer identification<\/li>\n
- WooCommerce Store API nonce<\/li>\n
- Environment support: production, stage, custom<\/li>\n<\/ul>","raw_excerpt":"Connect the Chattie AI chatbot to your WooCommerce store.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/345472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=345472"}],"author":[{"embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/ondrejkonarik23"}],"wp:attachment":[{"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=345472"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=345472"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=345472"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=345472"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=345472"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/ur.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=345472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}